Jam Seri
Watch repair tools on a clean workbench

What We Do

Three services, each done with care and patience

We offer a Simple Service for quartz watches, a Heritage Overhaul for mechanical and vintage pieces, and Crystal Renewal for watches that run well but have lost their clarity. All prices in Malaysian Ringgit.

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Our Method

How we approach every service

Regardless of which service your watch needs, the process follows the same sequence. This keeps things orderly, transparent, and — most importantly — under your control at each stage.

1

Assess

We examine the watch and write down its current condition.

2

Discuss

We share the condition note with you and confirm the scope and cost.

3

Work

With your agreement, the service is carried out methodically.

4

Return

The watch is returned with a care note and any testing results.

Battery and seal renewal for a quartz watch

Service 01

Simple Service

from RM 135

Battery and seal renewal with a soft clean, intended for quartz watches that have paused. A gentle, budget-friendly first step. Includes a brief written condition note and a water-resistance check where suitable, returned within a few days.

What's included

  • Battery replacement with quality cell
  • Seal renewal and case re-sealing
  • Soft exterior clean of case and bracelet
  • Water-resistance check where appropriate
  • Written condition note provided

Process steps

  1. 01.Watch examined and condition noted
  2. 02.Case opened carefully, seals removed
  3. 03.Battery replaced, new seals fitted
  4. 04.Water-resistance tested where suitable
  5. 05.Watch returned within a few days
Typical turnaround: 1–3 working days
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Service 02

Heritage Overhaul

from RM 630

A careful, complete service for mechanical and vintage watches, with cleaning, lubrication, and sympathetic regulation. Older pieces are handled conservatively to keep their character intact. We discuss any findings openly before proceeding, so decisions remain yours.

What's included

  • Complete movement disassembly and cleaning
  • Re-lubrication of appropriate parts
  • Regulation to best achievable rate
  • Vintage-sensitive handling throughout
  • Open discussion of findings before proceeding
  • Written condition note and care guidance

Process steps

  1. 01.Initial inspection and written condition note
  2. 02.Findings discussed with customer, scope confirmed
  3. 03.Movement disassembled, parts cleaned
  4. 04.Re-lubrication and reassembly
  5. 05.Regulation and performance check
  6. 06.Watch returned with care notes
Typical turnaround: discussed at drop-off, usually 2–4 weeks
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Heritage mechanical watch overhaul
Watch crystal renewal and polishing

Service 03

Crystal Renewal

from RM 340

Replacement or repolishing of a marked crystal to restore a clear view of the dial. Suited to watches that run well but have picked up everyday scratches. Careful masking protects the case and finish throughout the work.

What's included

  • Crystal assessment — repolish or replacement recommended
  • Case and finish masked before work begins
  • Crystal fitted or polished to a clear finish
  • Visual check of dial condition
  • Brief written note of work carried out

Process steps

  1. 01.Crystal condition assessed under magnification
  2. 02.Best approach (repolish or replacement) discussed
  3. 03.Case masked to protect finish
  4. 04.Crystal work carried out carefully
  5. 05.Watch returned with record of work done
Typical turnaround: 3–7 working days
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Choosing a Service

Which service is right for your watch?

Use this table as a starting point. If you're not sure, bring the watch in and we'll take a look first before recommending anything.

Feature Simple
Service
Heritage
Overhaul
Crystal
Renewal
Battery replacement
Seal renewal
Movement cleaning & lubrication
Regulation
Crystal work
Water-resistance test
Starting price (RM) 135 630 340

All prices in Malaysian Ringgit (RM). Final cost depends on the watch's condition and parts required — discussed before work begins.

Shared Standards

What applies to every service we carry out

Condition note before work

A written record of the watch's state is prepared and shared with you before anything is started.

Customer approval for extras

If something unexpected is found, we contact you. Work beyond the original scope requires your explicit go-ahead.

Humidity-aware handling

Johor Bahru's climate requires attention to moisture. Watches are handled in conditions that minimise condensation risk.

Care notes on return

Every watch comes back with plain-language guidance on looking after it — appropriate to the service type and movement.

Realistic timelines

We give honest estimates at drop-off. If the work takes longer than expected, we let you know rather than staying quiet.

Transparent final invoice

The invoice at collection shows what was done and why. No vague line items, no charges that weren't discussed first.

Pricing

Starting prices in Ringgit Malaysia

Simple Service

RM 135

starting price

  • Battery + seal renewal
  • Exterior soft clean
  • Water-resistance check
  • Condition note
Enquire

Heritage Overhaul

RM 630

starting price

  • Full movement service
  • Cleaning + lubrication
  • Regulation
  • Vintage-safe approach
  • Findings discussed first
Enquire

Crystal Renewal

RM 340

starting price

  • Repolish or replacement
  • Case masking
  • Dial visual check
  • Work record provided
Enquire

Prices are starting points. Final cost is confirmed with you before work begins, based on the watch's condition and any parts required.

Not Sure Where to Start?

Bring it in and we'll take a look first

If you're unsure which service your watch needs, or whether it's worth servicing at all, we're happy to give you an honest assessment with no obligation to proceed.

Request a Quote